Safer Pilot

1. Introduction

Safer Pilot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using Safer Pilot, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

Account Information: Name, email address, password, phone number
Organization Information: Business name, address, tax information
Payment Information: Credit card details, billing address (processed securely through Stripe)
Profile Information: Flight instructor credentials, certifications, aviation licenses
Flight Data: Flight logs, training sessions, endorsements, currency tracking
Communication Data: Messages, support tickets, feedback

2.2 Information Collected Automatically

When you access our Service, we automatically collect:

Usage Data: Pages viewed, features used, time spent on the Service
Device Information: IP address, browser type, operating system, device identifiers
Location Data: General location based on IP address
Cookies and Tracking Technologies: See our Cookie Policy for details

2.3 Information from Third Parties

We may receive information from:

OAuth Providers: Google, GitHub (name, email, profile picture)
Payment Processors: Stripe (payment and transaction data)
Analytics Services: Usage patterns and demographics

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process transactions and send related information
Send administrative notifications and updates
Respond to your inquiries and provide customer support
Monitor and analyze usage patterns and trends
Detect, prevent, and address technical issues and fraud
Comply with legal obligations and enforce our Terms of Service
Send you marketing communications (with your consent)
Facilitate connections between flight instructors and students

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Within Your Organization

Information you provide is shared with other members of your organization based on their role and permissions.

4.2 Service Providers

We share information with third-party service providers who perform services on our behalf:

Stripe: Payment processing and invoicing
Cloud Hosting: Data storage and application hosting
Email Services: Transactional and marketing emails
Analytics: Usage tracking and performance monitoring

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

Valid legal process (subpoena, court order)
Government or regulatory requests
Protection of our rights, property, or safety
Investigation of fraud or security issues

4.4 Business Transfers

If Safer Pilot is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

Encryption of data in transit (SSL/TLS)
Encryption of sensitive data at rest
Secure password hashing (bcrypt)
Regular security audits and updates
Access controls and authentication requirements
Employee training on data protection

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

Provide our Service to you
Comply with legal obligations (e.g., tax records, FAA requirements)
Resolve disputes and enforce our agreements
Maintain backup and disaster recovery systems

When you delete your account, we will delete or anonymize your information within 90 days, except where we are required to retain it by law.

7. Your Privacy Rights

You have the following rights regarding your personal information:

Access: Request a copy of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and data
Data Portability: Receive your data in a portable format
Opt-out: Unsubscribe from marketing communications
Objection: Object to certain processing of your data

To exercise these rights, please contact us through your account settings or support channels.

8. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to the United States and other countries.

10. Third-Party Links

Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Posting the updated policy on our website
Sending an email notification to your registered email address
Displaying a notice in your account dashboard

Your continued use of the Service after the effective date constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the support channels available in your account dashboard.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information
Right to opt-out of the sale of personal information (we do not sell your information)
Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us through your account settings.

14. European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
Right to lodge a complaint with a supervisory authority